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Monday 23 October 2023

Sorry; your airline forgot to offload your luggage

Error-prone Indian airline IndiGo came under fire after forgetting to offload passenger baggage and taking off again with their suitcases still on board.

The blunder came just a few weeks after IndiGo neglected to put an elderly couple on their connecting flight to India at Istanbul airport a few weeks ago, The Times of India reported.

The IndiGo international flight bound for Bengaluru, India had to make a U-turn to Singapore Changi Airport after the error.

Not long after take off it had to return to Changi after the carrier "forgot to offload luggage" from a previous international flight.

The Airbus A321neo landed back at Changi about one hour after it took off.

It contributed to a four-hour delay for passengers - and a very long wait for passengers at the baggage carousel.

It is unclear how the bags remained on board.

“We acknowledge the baggage error on part of our service partners at Singapore airport and we sincerely regret the inconvenience,” the airline said.

IndiGo is India’s largest airline operating up to 2,000 flights daily.


  1. To be fair, it looks like a Changi Airport issue.

    1. Sure. But they took off presumably knowing the baggage had not been offloaded.