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Wednesday 22 March 2023

Qantas promises a better in-flight food experience

Qantas has boasted that customers travelling across its regional, domestic and international networks can expect better a in-flight and lounge dining experience as the airline rolls out a menu enhancement program this month.

The additional multi-million dollar investment introduces new dishes and larger portions across all cabins, using high-quality ingredients from premium Australian producers.

I'm flying tomorrow, and although I no longer have Qantas Club lounge access we'll see if the flight experience has improved.

Qantas says the move is "the single biggest investment in Qantas in-flight and lounge dining in a decade" and comes as the airline returns to profit and accelerates its customer investment programs.

The menu changes follow an overhaul of the domestic economy menu in October 2022, including offering a vegetarian option for all meals.

Qantas Group Chief Customer Officer Markus Svensson said new dishes, generous portions and premium produce would take the in-flight dining experience to a new level.

“Premium food and wine is one of the top three reasons our customers choose to fly with Qantas, so this significant boost means we will be able further our efforts to deliver a world-class experience in the sky,” he said.

“We are proud to work with established and emerging Australian food and wine producers to offer the best possible dining experience to our customers.”

Qantas Creative Director of Food, Beverage and Service Neil Perry, who has worked with Qantas for 25 years, said: “We are spoilt for choice in Australia when it comes to being able to source top quality food from fantastic Australian producers, and together with generous servings and great service, these are the key ingredients to creating an enjoyable meal.”

The new menus have begun rolling out on domestic flights and will launch on international services from March 29.

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