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Friday 28 July 2023

Hotel industry big guns splash the cash

The hotel industry has been spending millions of dollars on upgrades and refurbs as travel numbers rocket towards pre-Covid figures.

Accor Pacific, the largest hotel operator in Australia and New Zealand, this week announced that its partners have invested more than $300 million in hotel renovations and refurbishments since the beginning of 2022.

"This significant investment demonstrates Accor Pacific and their partner's commitment to providing exceptional guest experiences and maintaining the highest standards of quality across its portfolio," the company said in a statement.

The upgrades have taken place in various locations throughout the Pacific region, including Australia, New Zealand, Fiji, and French Polynesia.

The investments aims to enhance guest satisfaction and elevate property amenities.

"We are proud to announce this substantial investment in hotel renovations and refurbishments," said Accor Pacific CEO Sarah Derry.

"It reflects the commitment of our partners to invest in Accor's brands, which continue to deliver outstanding guest experiences. These renovations will not only enhance the overall guest experience, but also contribute to the economic growth and development of the local communities where Accor hotels, apartments and resorts are located.

“The renovations have received overwhelmingly positive feedback from guests, who have noted the enhanced comfort and improved facilities. Accor continues to prioritise guest satisfaction and aims to provide exceptional experiences that exceed expectations.”

Among the notable projects completed is the highly anticipated refurbishment of Manly Pacific - MGallery, located in Manly, Sydney (top image). The extensive renovation showcases the hotel's commitment to contemporary design and luxurious comfort. The updated property now offers state-of-the-art facilities, modernised guest rooms, and improved amenities, ensuring an unforgettable stay for guests.

Peppers Waymouth Adelaide also unveiled a new look earlier this year. The 202-room flagship Adelaide hotel renovation includes 17 floors of reappointed guestrooms, as well as the addition of two new luxury suites and two dedicated family rooms.

The hotel also added a new restaurant - TUTTO Cucina + Bar - with an open kitchen and wine cellar to its ground floor, plus a new high-end private dining room / boardroom, guest library lounge and enhanced conference rooms located on level one of the hotel.

Following a multi-million dollar transformation, the five-star Swissôtel Sydney has unveiled its new lobby bar Arches on Market, and European-inspired rooftop pool.

The Playford - MGallery, Adelaide's original five-star boutique hotel, recently received a $25m makeover including guest rooms, function spaces, reception and a new stand-alone restaurant and bar, Luma.

Accor brands across the Pacific region include: Sofitel, MGallery, Art Series, Pullman, Swissôtel, Mövenpick, Grand Mercure, Peppers, The Sebel, Mantra, Handwritten Collection, Novotel, Mercure, BreakFree, ibis, ibis Styles and ibis budget, as well as Ennismore's SO/ and TRIBE.

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