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Monday, 29 June 2026

Are AI images misleading travellers?


Are you being lied to by accommodation operators using Artificial Intelligence? 

One in five hotel photos on major booking platforms show indicators of being AI-generated or AI-enhanced, a new survey in Europe shows.

An analysis of 25,550 images used by hotels to advertise their rooms, facilities, restaurants and amenities reveals mass deception.

The study was conducted by Berlin-based marketing agency ABCD Agency in partnership with German forensic AI verification provider ContentGuard.me.

Hotel photos are one of the most decisive factors when booking accommodation online. But the report indicates  that the imagery travellers rely on is no longer just traditionally retouched but increasingly created or altered using artificial intelligence.

In a sample of 100 randomly selected hotels each across seven destinations a total of 25,550 hotel photos were analysed in May 2026. Among those popular European summer holiday destinations like Crete, Mallorca, Sicily and Alanya.

The result: approximately 19% of all images - a total of 4,778 photos - contained at least one signal typically associated with AI generation or AI editing.

These signals can appear in technical markers such as file metadata, or as visual anomalies within the image itself - including inconsistencies, irregular pixel patterns or detail errors.

When hotel photos are AI-optimised or AI-generated, expectations can be distorted in critical ways: including room size, furnishings and views. 

These enhanced images set expectations that reality often cannot meet. The result: disappointment on arrival, complaints and a long-term erosion of trust in both platforms and hotels that depend on credible visual content.

Jens Kramosch, deepfake expert and founder of ContentGuard.me explains: “Hotel photos have always been retouched to some degree. But AI takes this to a completely different level. When images are no longer just polished but fundamentally altered, it risks crossing the line from marketing into deception. Travellers need to look more closely and platforms need to start labeling AI-edited content transparently.”

Robin Wilfert, founder of ABCD Agency, warns: “When you book a trip, you're buying a promise. The photos that travelleds use to choose a hotel are the most important part of that promise. AI must not be allowed to create a gap between what's shown and what's real.”


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