Ever wondered why you get pinged for trying to sneak over-sized hand luggage onto your budget flight?You might well be the victim of an airport snitch.
Airport workers employed on behalf of easyJet are being paid bonuses to stop passengers with suspected oversized baggage.
A leaked email shows gate staff at contractor Swissport are "eligible to receive £1.20 for every gate bag taken" at British airports, travel news hub Travel Mole reports.
The email was addressed to staff at seven UK airports including Birmingham, Glasgow and Newcastle.
It is called the "easyJet gate bag revenue incentive".
A former Swissport passenger service manager said: “Confronting people with excess baggage is like taking on fare dodgers. You risk abuse or worse.”
easyJet allows a small bag to be brought onto flights for free - and larger ones for an additional fee, starting from £5.99.
Oversized cabin bags seized at the gate are put in the hold at a cost of £48 for the errant passenger.
The email was sent out in November 2023 but the incentive scheme is still operating, Travel Mole reported.
“We serve our airline customers and apply their policies under terms and conditions for managing their operation."Swissport said in response.
"We’re highly professional and our focus is on delivering safe and efficient operations.”
easyJet said in a statement: “easyJet is focused on ensuring our ground handling partners apply our policies correctly and consistently in fairness to all our customers.
“Our bag policies and options are well understood and we remind customers of this when booking, before they travel and on their boarding pass.”
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