Melbourne Airport is testing a new fixed-fare taxi booking system to make it “simpler and safer” for passengers to reach their destinations, the airport says on its Facebook page.
The airport has partnered with taxi dispatcher A2B, which supports 13cabs, Silver Top, Black and White and Silver Service, to install three kiosks that will begin trials from today at the Qantas domestic terminal.
The system will allow customers to pre-book taxis for a guaranteed fare.
Passengers can input their destination address and pay the fixed fare upfront, then show the receipt to a driver waiting in a dedicated bay.
"Taxi touts rip off passengers and deprive honest drivers of work, so we’re doing everything in our power to stamp out the practice,” said Melbourne Airport chief of ground transport, property and retail Jai McDermott.
“People shouldn’t have to haggle with a cabbie over a fare or their destination when they come to the airport, and this trial aims to eliminate that pain point.
“Our hope is that this trial will add a sense of security and certainty to the process of catching a cab from the airport.”
The move by Melbourne Airport follows the announcement last month of fixed $60 taxi fares from Sydney Airport to the CBD, with a 12-month trial aiming to address a raft of complaints about passengers being “ripped off” by exorbitant charges.
Great idea
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