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Monday 25 March 2024

PR woes for British Airways

It has been a week of bad publicity for British Airways.

First, two BA flight attendants were fired after a video of them appearing to mock Asian passengers circulated on social media.

A viral TikTok item showed crew members making a racist gesture and mocking the Chinese accent.

The airline confirmed it had sacked the duo, Travel Mole confirmed.

Meanwhile, the airline was subject to ridicule after it was reported that passengers were informed midway through a flight that the food and drink on their menu cards would cost more than the stated prices.

The announcement was made by a steward over the PA system to those on board a flight from Athens to Heathrow. 

Card payment readers had already been adjusted to charge higher rates.

One of the passengers on board the flight told The Sun newspaper: ‘We were all shocked. Why did they suddenly put the prices up without warning anyone?

Earlier in the month a BA Boeing 777-200ER flying from New York-JFK to London-Gatwick (LGW) was forced to divert to St John’s in Newfoundland, Canada, after one of the pilots became incapacitated.

And over the weekend, a BA flight from London Gatwick declared an emergency on descent into Cape Town, but landed without incident.

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