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Wednesday 18 July 2018

Singapore Airlines and AirAsia take Skytrax honours

Singapore Airlines, Qatar Airways and AirAsia were the big winners at the respected Skytrax World Airline Awards announced overnight in London.

Singapore won best overall airline for the first time in 10 years and edged out last year's winner, Qatar Airways, for the top spot.

"We're ecstatic," Yeoh Phee Teik, Singapore's senior vice president of customer experience, told CNN after his carrier also took out best first class, best airline in Asia and best first-class seat.
Qatar, a four-time winner, won best business class, best airline in the Middle East and best business class seat.
Asian airlines dominated the list, with seven of the top 10 coming from the region. Lufthansa was the only European airline to make the list and US airlines failed to earn a single award.

The results are based on surveys of more than 20 million travellers, who rated more than 335 airlines they flew between August 2017 and May 2018.

Third place went to Japan's All Nippon Airways, fourth to Emirates, fifth to Taiwan's EVA Air and sixth to Cathay Pacific. Lufthansa was sevenths ahead of China's Hainan Airlines in eighth, Garuda Indonesia ninth and Thai Airways in 10th.

Qantas climbed from 15th last year to 11th but is no longer a serous contender, while Virgin Australia plummeted from 13th place in 2017 to 22nd this year (the judges were probably sick of eating 60 grams of dried biscuit as a snack).

Qantas was successful in the Australia-Pacific region, taking out best airline, best first class, best business class, best economy class and best staff.

Malyasia-based AirAsia (one of my personal favourites) was named world's best low-cost airline for the 10th year in a row.

As part of its celebrations, AirAsia will be offering special low fares from July 23-29 on and AirAsia mobile app.

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