Travel advisory pleases Australian travel agents

Does a subtle change to a government advisory make you more, or less, likely to travel?

The Australian Government this week lowered its travel advice for Bahrain, Israel, Kuwait, Qatar and the United Arab Emirates from Level 4 "Do Not Travel" to Level 3 "Reconsider your need to travel."

The Australian Travel Industry Association, the umbrella body for licensed travel agents, is calling the subtle switch a win for Australian travellers.

The change matters most for Australians travelling through Middle Eastern hubs to reach Europe, the United Kingdom, India, and Africa.

More than 150,000 Australians have transited through the region in the past six weeks alone.

Throughout this period, ATIA says it has worked with the Australian Government, DFAT, the Department of Foreign Affairs and Trade, to ensure travel advice reflects both the risks on the ground and the practical realities facing Australian travellers.

ATIA says the Level 4 advisory "created real complications and confusion for travellers with brief airside transits, especially around insurance cover". The downgrade removes that.

Level 3 remains a high threshold and the Government’s advice is that non-essential travel should be avoided. Prudent when Israel continues to attack and provoke other nations in the Middle East.

DFAT continues to advise "Do Not Travel" to Iran, Iraq, Lebanon, Palestine, Syria and Yemen. Some areas within Israel also remain "Do Not Travel."

ATIA recommends speaking with an ATIA-accredited travel agent or tour operator before booking.

"This is a sensible and welcome adjustment, and one ATIA has been seeking for some time," says ATIA CEO Dean Long/

"For many Australians, these hubs are the connecting points that get them to the UK, Europe, India and Africa. In seeking a travel advisory level commensurate with the reality of travel as a transiting passenger, ATIA was looking to ensure transiting passengers had all the benefits of travel insurance while on the ground.

“Additionally, with 150,000 Australians having safely travelled through those hubs, we wanted to ensure consumer confidence in Smartraveller’s advice remains optimum - travellers were telling our members that the “do not travel” advice for passing through just didn’t seem to hit the right balance.”

What you should do if you are booked to fly internationally

Cancelling a flight because of the volatile situation in the Middle East could be a big mistake, Australians have been warned.

The Australian Travel Industry Association (ATIA) is urging travellers not to cancel travel arrangements due to the Middle East situation without first seeking professional advice.

They are also being urged not to contact their travel agent unless they are travelling in the next 48 hours - to allow passengers who are immediately impacted to be supported.

ATIA says it is closely monitoring the airspace situation across the Middle East, which is having a direct impact on international flight operations and passenger itineraries.

Several countries in the Gulf region have closed or significantly restricted their airspace following an escalation in regional hostilities. Major hubs - including Dubai, Abu Dhabi and Doha - are affected, with cancellations, delays and rerouting already underway across multiple carriers.

“The situation across the Middle East is evolving rapidly and is already disrupting international flight operations for Australians travelling via major hubs including Dubai, Abu Dhabi and Doha,” says ATIA CEO Dean Long.

“Emirates, Etihad Airways and Qatar Airways are the most directly impacted at this stage, but European and other international carriers routing through Gulf airspace are also experiencing delays and rerouting. The impact is broader than many travellers may expect.

“Smartraveller has updated its advice for the UAE and Qatar at www.smarttraveller.gov.au/news-and-updates/middle-east-conflict and travellers should be aware this may affect travel insurance provisions. We strongly encourage Australians to check DFAT’s Middle East conflict page and speak with their insurer if they have concerns.

"Our members are actively supporting impacted clients, managing re-bookings, securing alternative routes and providing up-to-date advice in what is a highly fluid environment.

“Our message to travellers is simple 1) do not cancel arrangements without first seeking professional advice; 2) please unless you are travelling in the next 48 hours and have not been contacted, hold off contacting your travel agent right not to allow them to support those currently caught up in, and who are stranded, delayed and dealing with cancellations. The situation is evolving rapidly, and experienced travel professionals are best placed to provide up-to-date guidance tailored to each traveller’s circumstances.”

Image: Jan Niepel, Scop.io