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Showing posts with label consumer rights. Show all posts
Showing posts with label consumer rights. Show all posts
Tuesday, 19 December 2023

Australian airlines must do better, CHOICE demands

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Australians are sick and tired of shoddy service from airlines, consumer group CHOICE has revealed. A new survey of almost 9000 supporters h...
Saturday, 29 July 2023

Airline slammed for "unacceptable" service failures

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Britain's Civil Aviation Authority has clamped down on budget airline Wizz Air after a swag of customer complaints. The organisation - w...
Wednesday, 29 March 2023

Time to crack down on airline bullshit

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  There have been increasing calls for more Australian Government oversight of airlines. With the ongoing plethora of absurdly high fares, p...
Monday, 20 March 2023

Angry passenger takes on shoddy airline behaviour - and wins

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An angry airline passenger has gone to court and had bailiffs sent to an airport after being let down by a budget carrier. Russell Quirk sen...
Thursday, 16 March 2023

Consumer watchdog has Qantas in its sights

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Consumer organisation CHOICE has Australia's national airline Qantas under fire because of its refund policies. “CHOICE gave Qantas a 20...
Sunday, 2 October 2022

Time to crack down on Australian airlines taking their customers for a ride

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It is time for action. If you buy food that is rotten you are entitled to your money back. If you purchase of bottle of wine that is corked ...
Sunday, 2 January 2022

Who is using your private data for devious purposes?

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Did you sign up for a loyalty program card over the Boxing Day and New Year sales? Perhaps with a supermarket, at a bottle shop, chain store...
Friday, 24 December 2021

Stand up for your rights: young Australians lead the way

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Australians are notoriously bad at standing up for their consumer rights. They'd rather accept shoddy service, or a product that doesn...
Thursday, 4 November 2021

Airline Customer Advocate slammed as "a waste of time"

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Consumer advocacy group CHOICE has awarded the industry-funded Airline Customer Advocate a "Shonky" Award for failing to do its jo...
Monday, 15 March 2021

What businesses do not want you to know: Your consumer rights

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Today is  World Consumer Rights Day - an international celebration of consumer power - and CHOICE is reminding Australians of the consumer r...